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Are you a registered point of occurrence of waste or do you want to become one?
Find out here how to recognize a waste management claim and how to collect and provide transport packaging correctly.
Do you operate a craft business, a stationary trading house or a large industrial plant? Then, according to the German Packaging Act, the packaging that occurs in your company is so-called "transport packaging" or, in the case of industrial processing, "large-scale commercial sales packaging". The distributor, which is usually the manufacturer, is responsible for the taking back and recycling of this packaging.
Do you have transport packaging with the Interzero sign?
If you are supplied with products from manufacturers who participate in the Interzero take-back system, you can dispose of the authorised transport packaging that occurs with the delivery via Interzero – free of charge. Any costs incurred for containers and/or collection bags, such as container rental, rack and delivery costs, are not covered by the take-back solution and will be invoiced to you directly by our waste management partner.
Do you operate a building site or would you like a one-time waste management of your transport packaging?
Feel free to fill out the form suitable for your taking back and send it to us at email@example.com
We will check your order and initiate the waste management.
You can't find your request in the forms or have questions about the take-back system? No problem, call us personally on our hotline +49 2203 9147-1500 or have a look at our FAQs. We will be happy to help you and find a solution!
You would like to be permanently included in our take-back solution and would like regular waste management?
Simply contact our service team at +49 2203 9147-1500. We will gladly welcome your application and assist you in finding the right waste management partner for you in your region.
Our expert for
Disposal of transport packaging
Frequent questions of our customers
- What costs can arise for my registered point of occurence of waste?
The collection and recycling of authorised transport packaging from manufacturers who have concluded contracts with Interzero for the return of packaging is carried out free of charge throughout Germany, as long as the requirements according to clauses 9 and 10 of our General Conditions for the Return of Transport Packaging (ARB-TV) are fulfilled at the time of collection. Any costs incurred for containers and/or collection bags, such as container rental, rack and delivery costs, are not covered by the take-back solution and will be invoiced to you directly by our waste management partner.
- Do I need to separate the material from different manufacturers or is separation after material type (so called “fraction”) sufficient?
A separation after fraction is sufficient; a separation after manufacturer is not necessary.
- Who is responsible for shipping the authorised transport packaging during collection?
The shipping of the material is your responsibility. Therefore, please ensure that a contact person is on site at the agreed disposal date to pickup the transport packaging.
- With whom do I coordinate the disposal date and possible container arrangements?
For these topics, please contact your responsible waste management partner directly.
- Is there a minimum collection quantity I need to achieve?
The minimum collection quantity depends on the fraction, the exact minimum quantities can be found in our fact sheet for transport packaging. If you do not reach the minimum collection quantity, there is the option of free self-delivery to a waste management partner in your area.
- What happens in case of a reclamation?
If, for example, you do not provide the material sorted by type and clean, or if an empty run is caused, we or the waste management partner reserve the right to charge you for the reclamation and the additional expenses incurred.
- As a building site, can I place follow-up orders directly with the waste management partner?
No, we would like to ask you as a temporary accumulation point of waste to fill out another order form for a follow-up order. For a container exchange, a short information by e-mail to aftersales_BU-TV@interzero.de is sufficient.